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Terms of service

Terms of Service

These terms of service ("Terms") govern your use of The IBD Shop at theibdshop.com (the "Site"). The Site is owned and operated by IBD SHOP INC, DBA The IBD Shop ("The IBD Shop," "we," "us," or "our"). The Site is an ecommerce website.

By using this Site, you confirm that you have read and understand these Terms and agree to follow them at all times.

Intellectual Property

All content published and made available on our Site is the property of The IBD Shop and the Site's creators. This includes, but is not limited to, images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Harass or mistreat other users of our Site;
  • Violate the rights of other users of our Site;
  • Violate the intellectual property rights of the Site owners or any third party to the Site;
  • Hack into the account of another user of the Site;
  • Act in any way that could be considered fraudulent; or
  • Post any material that may be deemed inappropriate or offensive.

If we believe you are using our Site illegally or in a manner that violates these Terms, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts

When you create an account on our Site, you agree to the following:

  • You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
  • All personal information you provide to us through your account is up to date, accurate, and truthful, and you will update your personal information if it changes.

Sale of Goods

These Terms govern the sale of goods available on our Site.

The following goods are available on our Site:

  • Supplements
  • Meal Replacements
  • Medical Devices
  • Functional Lab Tests

Goods must be paid for in full before you receive them.

These Terms apply to all goods displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, and images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images, as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Returns and refunds for purchases are governed by our Refund Policy.

Third-Party Goods

Our Site may offer goods from third parties. We cannot guarantee the quality or accuracy of goods made available by third parties on our Site.

Payments

We accept major credit and debit cards and Google Pay on our Site.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, you will be required to pay shipping charges in addition to the price of the goods you purchase. Goods purchased on the Site will be shipped through one of the following methods:

  • Ground
  • Overnight
  • Priority International

Delivery will take place as soon as reasonably possible, depending on the shipping method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and official holidays. See our Shipping Policy for details.

If you purchase goods from us for delivery to a destination outside the United States, your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms will not limit your legal rights and remedies under that legislation. These Terms will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites

Our Site contains links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party website or service linked to our Site. It is your responsibility to read the terms and conditions and privacy policies of these third-party websites before using them.

Limitation of Liability

The IBD Shop and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities or expenses, including legal fees, from your use of the Site or your violation of these Terms.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless The IBD Shop and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities or expenses, including legal fees, arising out of your or a third party's use of our Site, any breach of these Terms, or violation of any law or the rights of any third party.

Applicable Law

These Terms are governed by the laws of the State of Florida.

Severability

If any provision of these Terms is found invalid under applicable laws, it will be removed, and the rest will remain valid and enforceable.

Changes

These Terms may be amended to maintain compliance with laws or operational changes. Users will be notified via email or the Site.

Contact Details

Please contact us with any questions:

Email: ibdshop@crohnscolitislifestyle.com

Address: IBD SHOP INC, 100 East Pine Street, Suite 110, Orlando, FL 32801, United States

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